Terms and Conditions

I. GENERAL TERMS AND CONDITIONS

1.1 GENERAL, INTERPRETATION

This website is owned and operated by S.C. Cobrex Trans S.R.L. (registered seat is at Cristianului Street,no. 26, Brașov 500053, Romania; hereinafter referred to as “Cobrex Trans”).

For the purposes of these Terms and Conditions: references to “You” and “Your” refers to the persons accessing this website (including persons who access this site on the behalf of other persons) and “website” includes also the mobile website.

1.2 USE OF THE WEBSITE

Your use of this website indicates Your agreement to be bound by and act in accordance with these Terms and Conditions in consideration of the access provided to the website as detailed below.

If You disagree to these Terms and Conditions, You are not permitted to, and agree not to use or access to this website.

1.3 PERMITTED USE

The purpose of this website is solely to permit You to view the availability of Cobrex Trans goods and services and to make travel arrangements with Cobrex Trans (or third party providers), to purchase travel related services, manage Your bookings, contact Cobrex Trans or to provide investors’ / financial information and for no other purpose.

You may only use this website in accordance with these Terms and Conditions.

In particular, You are not permitted to:

  • without Cobrex Trans’s prior written consent, use any automated system, algorithm or software to monitor, extract, search or copy any material or data (in whole or in part) from or through using this website (‘screen scraping’);
  • make any fraudulent booking;
  • use any software, routine or device or take any action to interfere or attempt to interfere in any way with the operation of this website or to create an unreasonably large load on this website, whether or not this was done intentionally;
  • attempt to obtain or obtain unauthorized access to any of Cobrex Trans’s networks or accounts or to information about other users;
  • link to this website without Cobrex Trans’s prior written consent.

In case of breach of these Terms and Conditions by you, without prejudice to any of other rights of Cobrex Trans, Cobrex Trans may cancel Your bookings and purchases without notice; and/or deny or block Your access to this website; or set special conditions on Your access to or use of this website.

1.4 PROPRIETARY RIGHTS

All information, data and materials on this website (including but not limited to any logos, the appearance, structure, color scheme and layout of this website, the software code and the underlying data and database) are subject to trade mark rights, copyright, database rights and/or other registered and unregistered intellectual property rights.

Any use or reproduction of the information, data or materials presented on this website other than for permitted personal, non-commercial use, is prohibited and will constitute a breach of these Terms and Conditions and may infringe Cobrex Trans’s or its licensors’ intellectual property rights.

1.5 LIMITATION OF LIABILITY

Cobrex Trans will not be liable for any direct, indirect, special, punitive or consequential losses or damages of whatsoever kind arising from the use of this website or any information contained on it.

1.6 GOVERNING LAW AND JURISDICTION

These Terms and Conditions and Your use of this website and any dispute or claim arising from or in association with such matters shall be governed by and interpreted in accordance with the laws of Romania and You agree to submit to the exclusive jurisdiction of the Romanian courts.

Where these Terms and Conditions are translated into languages other than Romanian in the event of any conflict or inconsistency the Romanian language Terms and Conditions shall prevail.

Cobrex Trans reserve the right to bring proceedings against any party which is in breach of these Terms and Conditions (“defaulting party”) in the courts of the location of the breach, the courts of the country of the defaulting party’s residence at Our sole discretion.

1.7 GENERAL

Cobrex Trans reserves the right to change any information or materials available on this website at any time without notice. Cobrex Trans may also amend these Terms and Conditions at any time without prior notice, and such modification shall be effective immediately upon publishing the amended Terms and Conditions on the website which is deemed to be accepted by You if You continue to use the website.

II. TERMS AND CONDITIONS FOR ONLINE RESERVATIONS

Using the Cobrex Trans online booking system implies knowledge and acceptance of terms and conditions of use.

2.1 TERMS AND CONDITIONS FOR ONLINE BOOKING

Access and browsing in this web site implies acceptance and knowledge of the legal warnings, terms and conditions of use contained therein. These are contained in the „General Terms and Conditions „. Acknowledging and acceptance of the online booking conditions implies the acceptance of general terms and conditions for air travel.

2.2 MODIFICATION OF THE TERMS

Cobrex Trans reserves the right to change these terms at any time. User is responsible for regularly reviewing these terms that are on a continuous basis put at the disposal of the user by including them in this web site. Continued use of this web site following any such changes shall constitute the user’s acceptance of such changes.

2.3 CONTACT

A valid phone number and e-mail address is required to secure your booking.

2.4 CREDIT CARDS

If you choose to pay online for your booking, a valid credit/debit card (Visa, Visa Electron, American Express, MasterCard) must be used at reservation time.

IMPORTANT!!! Payment authorization is done by an external process and Cobrex Trans is not responsible for using credit/debit cards that are not valid, or for their misuse. In case your online payment was not confirmed, you should address to the issuing bank of your credit/debit card.

2.5 DELIVERY METHOD

All Cobrex Trans routes are e-ticketing eligible. For the reservation paid online, the e-ticket is automatically issued and sent via e-mail to the address mentioned at the reservation moment. You will receive also an e-mail confirmation for your reservation.

For the reservation paid at the agency, the e-ticket will be issued by the agency only after payment completion.

2.6 FARES

All fares (unrestricted and lowest fares) are applicable for transportation from departure airport to arrival airport according to the route indicated by the carrier and they include the taxes. The advertised fares may vary according to the variation of the exchange rate and / or airport taxes. Reduced fares are applied for child and infant.

The wrong age statement automatically leads to booking cancellation. Please be aware that „Lowest fare” pricing scheme can be subject to various restrictions e.g.: „Sunday Rule”, minimum and / or maximum stay, non-refundable ticket or cancellation possible only for a fee etc.

2.7 MEAL AND SEAT

Meal and seat preferences cannot be guaranteed. In case you do not specify a seat number, the seats for all passengers will be automatically selected based on the best seats and adjacent to the primary passenger, if possible.

2.8 TIMETABLE

Schedules are subject to modification without prior notice.

2.9 RESERVATION

The reservation must be done at least 1 day before departure for online payment, but not more than 361 days before.

User confirms and warrants that he or she is at least 18 years of age and possesses the legal right capacity and ability to enter into the agreement with Cobrex Trans to which these terms apply and to use this web site in accordance with these terms. User agrees to be financially responsible for all use of this web site. User may not allow other persons to make reservations under user’s name or account.

The reservations feature of this web site is provided solely to permit user to determine the availability of travel-related goods and services and to make legitimate reservations and for no other purposes. Without limitation, user shall not make any speculative, false or fraudulent reservations or any reservations in anticipation of demand. User agrees that the reservations facilities of this web site shall be used only to make legitimate reservations for user and for the accompanying persons. User shall be completely responsible for all charges, fees, duties, taxes arising out of the use of this web site.

The place selection is not possible for certain tickets issued at special rates, for reservations made less than 36 hours before the scheduled flight departure, as well as for the flights operated by another airline in partnership with Cobrex Trans. The places located near the emergency exits cannot be selected. Cobrex Trans reserves the right to change the assigned place even after boarding, for operational, flight safety or security reasons

Cobrex Trans cannot be hold responsible for mistakes arising from an end user wrong inputs or typing mistakes that could lead to wrong reservations including mistakes generated by wrong usage of ‘back’ and ‘forward’ options from browser.

Cobrex Trans reserves the right to immediately cancel and without further notification all bookings that could bear the suspicion of fraud or generated by abusive usage of the bookings engine.

IMPORTANT: According to the new Law no. 248/20.07.2005 published in the Romanian Official Monitor no. 682/29.07.2005 please note that starting with the 29th of January 2006 no Romanian citizen under the age of 18 is allowed to travel unaccompanied.

In order to travel, the minor must be obligatorily accompanied by one of the following persons:

  • one of the parents holding the declaration of the other parent; the declaration must be authenticated by a notary and clearly bear other parent’s agreement on minor’s journey;
  • an adult having an identification record and both minor’s parents authenticated declaration bearing their agreement on minor’s journey.

2.10 PAYMENT

The ticket booked with www.cobrextrans.com can be instantly purchased online using a credit/debit card.

If you choose to purchase online using credit/debit card, full payment will be deducted from your credit card at purchase time.

For credit cards issued in other currencies than the Euro, cardholders will incur fees charged by the issuing banks and any difference resulting from the performed exchange, also from the issuing bank, Cobrex Trans Company having no knowledge or control about the exchange rates used by the issuing banks.

In case of offline payment, the confirmation of the amount of payment generated automatically by the system is valid if payment and ticket release are made in EUR. In case of offline payment, the confirmation of the amount paid will be generated automatically by the system. This is valid only if payment and ticket release are made in EUR.

In case the passenger requests the offline payment in other currency than EUR, the amount to be paid will be obtained by recalculating the booking in desired currency, and the differences in the currency exchange will be supported by the client.

All fares, taxes/charges/surcharges (airport taxes, fuel surcharges etc.) shall be converted in the currency of payment – EUR or RON (if necessary), by rounding up the related amounts to the next higher rounding unit, according to IATA – International Air Transport Association – rules.

2.11 CANCELLATION AND MODIFICATIONS

If you want to cancel your trip or to change your trip details after ticket purchasing and after the booking session has been closed, please contact the Cobrex Trans office. The money will be charged back to the used credit card, according to the fare conditions you have booked.

2.12 TIMES

All times shown are local time.

2.13 PRIVACY POLICY

Visiting this web site does not oblige the user to provide any personal information. However, in order to provide our products and services, we need to process certain personal data such as your name, email address, telephone number, travel preferences etc.

Cobrex Trans uses these data for commercial purposes, operations and statistics. The voluntary or obligatory nature of the data being gathered will be indicated at the time the process of data gathering is taking place. The refusal to provide obligatory details will imply non-performance or denial of access to the service for which they were required.

The transmission of your credit card information, personal data and any other information is conducted under a secure environment, using SSL (Secure Socket Layer) protocol on 256 bits. The secure server establishes a connection so that the information is transmitted in an encrypted format.